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Charles Payet

Google+ Primer for Dentists Hangout on Air #1

September 14, 2014 by Charles Payet

An Introduction to Dr. Charles Payet and Google+

I started on Google+ in the beta stage and was one of the first dentists to have a Brand Page. Google+ is my favorite social media platform, and during this Google Hangout On Air Series we will be covering the basics of how Google+ is different from other platforms, and why you need to be different here and what can you expect for your practice, and over what time. Through this series, my goal is to give the viewers and fellow Dentists a deeper understanding of Google+ and a solid foundation to get started on the platform.

Each week will feature a different Google+ expert [Sept 6th – Nov 8th].  For the full line up, please go here ➤http://bit.ly/GPlusLineUp

Hangout On Air Recap #1: Sept 6th, 2014

In this first Episode, I talked with Martin Shervington  of Plus Your Business!, John Dietrich of GPlusGeek, and Suzanne Baracchini of  Nine Yards Marketing.  The panel discussed how your engagement on Google Plus influences Google search and allows your business to surface in Google Search.
Also discussed in this first episode:-

➤Google Plus Profiles and Pages
➤Google Plus “About” section and links.
➤How to find out if you have a page, claim and verify it.
➤How to get that “Pin” on the Google Map.
➤Google reviews and the role they play in Google search.
➤How to create a post and view engagement on the post.
➤How to take the link for your Google Plus Post and create a post on Facebook
➤And much more…….

Handy Dandy Resources:

❶ Plus Your Business http://www.plusyourbusiness.com – this is where you will find the Free QuickStarter resources in both video and pdf format. This will get you up and running on Google Plus very quickly and includes:-

•Google+ Tactics
•Google+ Management Tips
•The Key to Google Authorship [information about recent changes].
•Secrets of Social SEO
•Google Hangouts For Teams
•Free, leading edge 12 module video course on Google Semantic •Search with +David Amerland and +martin shervington

➋ +Plus Your Business! Community ➤http://bit.ly/PYBCommunity
Here you will find a world class team to cater to all Google+ needs for businesses small and large. The PYB team is there to guide and support you. If you have a question just ask!

❸ How to create a Google+ Review link that drops your patients right into your “Google Plus Review” dialog box on your Google Plus Page. Useful for collecting Google Reviews on your website, social media networks and in your “Thank you” or “Follow Up” Emails to patients.

Add the code ?review=1 to the end of you Google Local Page URL

h/t +Luis Galarza

❹ Use +Canva (www.Canva.com) to create professional looking images for your profile, Cover Photo and Social Media Posts. Pre-sized templates make it extremely easy.

Hangout On Air #2 – Sept 13th
Guest +martin shervington

How Google Plus relates to Google Adwords and Google Search
Martin will talk about re-marketing to people who visited your website, holding their attention and maintaining a relationship across the web.

Need Creative Images but Don’t Know Photoshop?

August 24, 2014 by Charles Payet

canva icon

As much as I love Photoshop and have been using it since version CS2, and even with the awesome Photographers Bundle of Photoshop + Lightroom for only $9.99 that Adobe has now made available indefinitely, I recognize that many people simply don’t want to learn how to use it.  And while I am a huge proponent of all that Lightroom can do for organizing, editing, and presenting photos, for many doctors or team members, even that may be too daunting a challenge.  It shouldn’t be, but it is.  So what do you do?  What even I’m doing a lot nowadays: www.Canva.com

Easy Way to Create Attractive Online Images

Here is a selection of images created with Canva just to give you an idea of what can be done (BTW – please remember that all of these images are ©Smiles by Payet and may NOT be used in any way without permission):

How Many Options Does Canva Offer?

Here’s a simplified list of the current pre-formatted (sizes only) options offered on Canva:

  • Twitter post (1024px x 512px)
  • Twitter cover image (1500px x 500px)
  • Facebook ad (1200px x 627px)
  • Facebook cover image (851px x 315px)
  • Google+ cover image (1240px x 700px)
  • Social media image (800px x 800px)
  • Blog image (800px x 1200px)
  • Pinterest (735px x 1232px)

And of course, you can always create and save a Custom set of dimensions for your own use.

How Much Does Canva Cost?

While it can’t compare to Photoshop in many ways, and even though the PS+LR package is ridiculously affordable, I have to admit – Canva is even MORE affordable, for the simple reason that it’s FREE!  Yes, you read that correctly – FREE (ok, with a one small caveat).

To sign up for an account costs you absolutely nothing, and if you like, you can instantly create an account by signing in with either your Facebook or Twitter accounts.  Supposedly, a Google+ sign-in is also on the way, but hasn’t arrived yet.  They have a ton of easy-to-use and attractive backgrounds, icons, arrows, etc. and text options that are completely free, and you can upload your own images to use in your creations, too, and as long as you do that…FREE!

So let’s say you don’t have an image for your topic, and you happen to see that Canva has one you like…..are they ALL free?  No, they’re not.  But for all of their non-free images, each one only costs $1.  Yup.  ONE-FREAKING-DOLLAR-EACH.  How sweet is that?  So far, because I like using all my own photos, the only stuff I usually use from Canva is free.  In fact, I put a $20 credit on my account 2 months ago because I did want a few images, but I haven’t even used 1/2 of my credit yet, and I’m approaching 50 images created in Canva.

How Easy Is It to Learn?

This is the best part of Canva compared to PS or LR: it’s all drag’n’drop.  If you want to drag things around and line them up – when they line up you’ll see dashed lines connecting just which elements are lined up so you can see exactly.  How about resizing?  Just click on an image or text and the little corner/side handles appear for you to grab and resize as easily as you want.  Text?  Of course!  Pick any color from the color picker.  Outlines and shapes?  Pick from a wide variety of pre-formatted ones that can be reformatted as you like.  Upload your own images?  Easy as can be.  Layer text on top of images?  Sure!  Share directly to Twitter or Facebook, even with embedded links?  Absolutely!  (Still waiting for them to get a direct to Google+ sharing button).  Download to your own computer?  Couple of clicks and it’s done.  Create one image and then create duplicates for similarly-themed images?  Of course.  The following screenshot will give you a few ideas:

Canva screenshot

 

Of course, if you are proficient at Photoshop, you’ll instantly recognize that Photoshop has capabilities far beyond Canva, and it’s not like this will suddenly turn you into a professional graphic designer.  However, you don’t have to be!  You can create pleasing, attractive images and infographics quickly and easily for your website, social media, and even print if you like, and it’s fast, easy, and affordable, and honestly, it’s far more important to have something pretty good that is regularly in front of potential patients, than it is to wait and spend on perfection.

 

 

Dental Social Media Marketing

August 20, 2014 by Charles Payet

The Biggest Social Media Marketing Event in Dental History

G+ Primer for Dentists HOA series

Seriously, this is no exaggeration!  I am so pumped up about this, it’s simply incredible. What began as an innocent question, posed to a FB dental marketing group, has morphed into a star-studded line-up of Google+ expertise, the likes of which has never been assembled in dental marketing before.  I have spent the last 8 months (starting in early 2014) learning from this gang, and what a difference it has made.  From the bare basics, through an introduction to advanced ROI tracking, coaching on networking, web apps to boost your engagement in ways you can’t even imagine yet (these are tools used by Fortune 500 companies), to the future of Semantic Search, Influence Marketing, and Content, it’s all here.

My Guests

With no further ado, let me introduce you to this line-up:

Dr. Charles Payet (me) on Sat. Sept. 6th

I started on Google+ in the beta stage and was one of the first dentists to get a Brand Page.  It took some time and lots of learning, but I’m now just under 6,000 Followers of my Profile and have grown my Page’s Followers from 132 to 450 in just 5 months.  No doubt about it, Google+ is my favorite social media platform, and I’m going to show you why, as well as cover some of the basics of how G+ is different from other platforms, and why you need to be different here.  What can you expect her for your practice, and over what time?  What shouldn’t you expect?  All that jazz, so that when my Guests dive in deeper, you’ll have a foundation.

Martin Shervington and the Plus Your Business Academy on Sat. Sept. 13th

Martin is a consultant, speaker, trainer and coach on all things Google+. As the community manager for both Plus Your Life and Plus Your Business! his role is to support individuals and new businesses to use Google+. With a post-grad in Organizational Psychology he often runs fun experiments to learn more about the power of Google+ and share the results back with the community so we can learn together.

www.plusyourbusiness.com​

 

John Dietrich & Lee Smallwood on NOD3x and Christine Degraff on Circloscope on Sat. Sept. 27th

Lee launched +NOD3x  (http://nod3x.com) July ’12, an online application that visualizes individuals connections and engagements across Google+, YouTube, Twitter, Facebook, LinkedIn, Blogs and the wider web.  NOD3x helps you find and connect with relevant people on the topics and in the locations you need.  It’s free to sign in for Google+ and offers upgrade options to track Twitter, Facebook, news outlets, and is scalable from individuals to major corporations.

John is a social media manager, NOD3x evangelist, web developer and all around Google+ for business resource. Moderating both the NOD3x – Help, Support and Insights community on Google+ as well as the Google Plus for Small Business community keeps John uniquely positioned to help individuals and business develop with Google+.

Christine is one of the owners of Circloscope, an easy, powerful circle management tool that can help you clean up and manage your Google+ circles. Learn more at www.circloscope.com, as well as a music junkie, and half of the team of #TNTBootcamp, a live HOA series on Influence Marketing.

Mike Allton of www.SocialMediaHat.com on Sat. Oct. 4th

Mike loves to help small businesses and organizations that are interested in using the Internet more effectively. He provide a comprehensive set of consulting services, which include Social Media Management, Blog Coaching and Writing, HootSuite Training, Website Development, SEO and Internet Marketing.

Ronnie Bincer and Alexandra Riecke-Gonzales on the Disruptive Power of Hangouts on Sat. Oct. 11th

Ronnie Bincer, known as the Hangout Helper, is a coach, master trainer, and Google+ Trusted Tester. Every day he actively empowers entrepreneurs to harness technology and apply it to their own industries. Following his lead, thousands of people worldwide are mastering the use and power of social media, video, broadcast communications, and discoverability online.

Alex is a communication graduate student, teacher, and I suppose what has come to be known as brand voicer. With an interest in all things communication, Alex has explored Google+ as both herself and the brand SEOWiSE, a brand that has fallen in love with the Google Hangouts technology so much so that we have taken it to a new level. Using third-party technology, Livestream, John Ellis of SEOWiSE has discovered a way to combine the live audience interactivity of Hangouts-On-Air and the production quality of network broadcasting.

David Amerland, expert and author on Google Semantic Search on Sat. Oct. 18th

David is an author and expert on many areas related to Google and Search, and he’s authored seven successful business books including the international best‐sellers: Google Semantic Search and Google+ Hangouts for Business. He has spoken to SEO professionals at SMX East (NYC) and SMX (London) on semantic search. His blog: http://davidamerland.com attracts over 50,000 unique visitors a month. His writing on SEO, social media and journalism appear on countless websites.

Stephan Hovnanian and Ben Fisher on Steady Demand on Sat. Sept. 20th

Stephan is a web strategist that distills the information around the Web about web design and online marketing into actionable plans that will help businesses build a better, smarter web presence. A specialist in Google+ strategy, Stephan is also the author of the Google+ Pro Tips series of e-books, and Director of Operations at Steady Demand.

Ben is the co-founder of a company called Steady Demand. We are solely focused on Business Brand Page Management on Google+ To put it simply, we do all the heavy lifting, writing, engagement, developing quality followers and we stay up to speed on social and search so you can focus on what you do best — growing your business. Ben has been doing SEO and Internet Marketing for companies since 1994, working with brands large and small.

(we’ll be taking the weekend of Sat. Nov. first off, as our office will be collecting candy for the Halloween Candy Buy-back program)

Ryan J. Rhoades of Reformation Designs on Repurposing Content on Sat. Nov. 8th

Ryan is the CEO & lead graphic artist at Reformation Designs, which is a company he started in Silicon Valley in 2011. He loves to connect with and interview other entrepreneurs and people who are doing everything they can to make the world a better, more hopeful place. Apart from the last 15+ years of graphic art experience, he is an author, speaker, creative consultant, and video guy.

Dr. Charles Payet: Wrap-Up Session with Q&A on Saturday, Nov. 15th

So after that many sessions, even with the opportunity to ask questions along the way, you will certainly have a lot more questions, and that’s what we’ll be doing today.  We’ll have as many of our Guest Speakers on hand as we can, and I’ll answer what I can or moderate as needed.  Hopefully we’ll have some people showing good results, too!

Sign Up Here for Session 1 on Saturday, Sept. 6th at 1PM EST 

Session #2: Martin Shervington and Plus Your Business on How to Boost Engagement on Sat. Sept. 13th at 1PM EST

 

Google+ Primer for Dentists Hangout Series

August 12, 2014 by Charles Payet

Have you ever wondered about Google+, the social layer of search, as Google calls it?  Maybe you’ve read a number of news stories on TechCrunch, Gizmodo, or other sites that keep reporting that it’s a “ghost town?”  Perhaps you’ve actually tried setting up your Profile and even a Page for your dental practice, only to have no idea what to do next?  How do you find people to Circle in your Community?  Get them to Circle you back?  How is Google+ similar to Facebook, Twitter, Pinterest, and how is it different?  If these questions sound familiar to you and you want answers, your opportunity is finally here.

social media marketing for dentists

A Star-Studded Line-Up of Social Media Marketing Experts

On Monday, August 18th, I will be announcing a Schedule and Line-up of Social Media Marketing Experts, the likes of which has never before been seen in dentistry.  Starting on Saturday, Sept. 6th 2014 at 1:00 PM Eastern Standard Time, this will be at least an 8-week series of Google+ Hangouts on Air, which are like live video webinars.  Each will last about an hour, and each will feature one or more experts in a particular aspect of Google+, from Pages to Profiles, from Local Pages vs. Brand pages, web apps, training programs, coaches, and more.  I will be hosting each Hangout on Air (HOA), and following each one, they will be posted on my YouTube account for people to view again later at their leisure.

For more information, please follow the embedded Google+ post below and COMMENT that you are interested (yes, you must have an active Google+ profile to comment and participated).  And look for the big announcement next Monday!

Mary Osborne on “The Keys to Unlocking Comprehensive Care”

June 19, 2013 by Charles Payet

Do you want to improve your skills in patient communication, with the goals of better patient acceptance of comprehensive dental care?  If so, I highly recommend an upcoming course, and if you attend, you’ll even get to meet me!

Difficult Discussions – The Keys to Unlocking Comprehensive Care

Course Description

During this workshop we will explore communication & comprehensive care and how it exists and happens in each of our practices. Together, we will examine how we view our practice mission & philosophy and how we communicate that with out team and patients. 

-Creating community…the philosophy that we project 
-Efficiency and intention in our communications 
-Coordinating the message…and what is it again? 
-Buttons, Barriers and Motivators…Why patients do or do not pursue care -Case acceptance…when it starts and why it works…and when it doesn’t 
-Staying In The Question…a cornerstone philosophy for success 
-What is working in your office? What would you like to change? 
-A take home plan to put your skills to use This program will involve a customized agenda based on attendees needs and focus desires. 

Who is Mary Osborne?

As I discussed in my review of the Nuts & Bolts Foundations CE not too long ago, Dr. Mike Melkers has been both a friend and mentor for about 10 years, having first met him on DentalTown in my early days there.  He’s been a big influence in several areas:

  • Parafunctional analysis with the NTI
  • Patient communication
  • Occluding vs. Occlusion, and when it matters
  • Even practice management and plannning

Mary Osborne, on the other hand, I’ve never actually met, but given Mike’s enthusiasm for what she teaches, I am really looking forward to it.  I’ve already introduced Mike in that other article, but here’s some more information about here, as well as a link to her website:

Mary Osborne

 

Mary Osborne has worked in dentistry for over forty years as a clinical hygienist, patient facilitator, and consultant. She brings to her work enthusiasm, intelligence, humor, and a deep belief in the potential for significant growth through authentic communication.

Mary is known internationally as a consultant, writer, and producer of newsletters and audio/video programs for Mary H. Osborne, Resources in Seattle, Washington. Her writing is published in national magazines and she has spoken extensively to state and national organizations including The American Dental Association and The American Academy of Dental Practice Administration. She is a member of the visiting faculty and serves as a Foundation Advisor to the Pankey Institute.

For more information please visit our website: www.maryosborne.com

Course Details

  • Dates: Thurs. and Fri., October 17-18, 2013
  • Location: Boston, Massachusetts (specific details to be announced soon)
  • Tuition: 
    • Doctors $975
    • Team $475

So if you are looking to learn more about effective patient communication, especially with the ones who need a lot of work but may not be aware of it, or aware of the options available that you offer, or who have a difficult history…this could well be the course you’re looking for!

 

Need Help with WordPress? Call Colin Receveur

February 22, 2013 by Charles Payet

This post is for one simple purpose – to say a HUGE THANK YOU to Colin Receveur, of Smart Box Web Marketing, for his amazing customer service and help, and to try and repay him at least a little for his “beyond-the-call-of-duty” assistance.

WordPress Websites are Easy; Plugins Can Cause Problems

I have been using self-hosted WordPress for both Dental Digital Photography and my Charlotte NC dentist office website, SmilesbyPayet.com.  For the most part, it’s a very easy platform to install, learn, and use, and that’s why I recommend it.  It doesn’t hurt that the platform itself is FREE, most plugins are free, and you can host it for less than $10/month in several places.

However, there are times when something can go wrong, and when you’re in control of your own websites, that means you also have to fix them……if you know how.  With a little experience, Google, and all the support available around the Web, this usually isn’t a problem.  This week, however, I ran into a problem that caused me some real headaches.  I don’t know exactly how or when it happened, but something went wrong on my dental office website, which is really bad, because that’s how we get most of our new patients every month.  The entire website wasn’t broken, but it looked like this:

sbp-messed-up-fonts

Looking at the main content section in the middle, it’s obvious something was screwing up the fonts and formatting, and it looked WEIRD!  And while I knew how to check for some problems, none of the ones that I knew worked!  PANIC TIME!  LOL  But fortunately, not really — I knew there were some people on DentalTown.com who could probably help, if they were available, so I started a new thread there asking for assistance, and Colin Receveur answered – thank goodness!

Trouble-shooting WordPress

Basically, Colin offered for me to call him up, and he’d see if he could help.  Given how important this was, I called immediately – at 8pm in the evening!  Colin and I then spent the better part of NINETY MINUTES (90) on speakerphone and using Join.me to screenshare, while we (mostly HE, I just helped check how things looked on my end) went through the website, looking for errors.  The culprit seemed to be a plugin, but we had a lot of difficulty narrowing it down to which one or ones it was.  Thankfully, however, Colin knows WordPress pretty darn well, and he eventually isolated a single line of code that referenced a Stylesheet for the Shareaholic social sharing plugin, which was apparently the problem!  WOW!

Expert WordPress Help for Dentists

Without going into all the technical details (many of which were over my head anyway), Colin fixed my website.  Even more amazingly, he didn’t charge me for it, which is crazy, but apparently that’s the kind of guy he is.  Being the kind of guy that I am, though, there is no way I can let that go without SOME attempt to thank/repay him for his generosity, knowledge, and assistance – hence this post.  🙂

If you are looking for someone to build a new website for your dental office, I personally recommend Colin.  Given how much I already know, it is clear to me that he knows his stuff, and I am confident that you will be pleased with his work.  If you do hire him, please come back and let me know your experience in the comments!

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